Our process
How stone protection film is installed
From your quote request to fully protected stone, with most installations done in a single day. Here is exactly what happens, and what you need to do.
- 1 dayMost projects
- No cuttingNo dust, no machining
- After hoursFor commercial venues
- 10 yearsWritten warranty
At a glance
Five steps
Request a quote
Send us your quote request through our contact form or by email.
Consultation
We come on site for a direct quote, or quote online or over the phone, subject to confirmation.
Preparation
The surface is deep-cleaned so nothing is trapped under the film.
Application
Film is cut to each surface and laid by hand with a wet-mount method.
Handover
Final inspection, care instructions and your 10-year written warranty.
01 – 02Quote and consultation
It starts with a quote request through our contact form or by email. We call or email you back to arrange an on-site visit, or to quote online or over the phone where that suits, subject to confirmation. On site, we check the stone in person: its type, finish, any existing chips, stains or etches, and the light in the room. When we visit, we apply a Gloss and a Matte / Satin sample to your own stone so you can see exactly how the finished surface will look. Then we agree an installation date.
You
- Submit a quote request or email us
- Choose your finish from samples on your own stone
Us
- Call or email to arrange your quote
- Give a detailed, transparent quote and book your installation
03 – 04Preparation and application
An invisible result depends on preparation. The surface is deep-cleaned in several stages to remove grease and fine dust. The film is then cut to each surface, around sinks, cooktops, edges and fixtures, and laid by hand using a wet-mount method so it can be positioned perfectly before it bonds.
You
- Clear the surfaces being filmed
- Keep pets off installation surfaces during the install and for 24 hours after
Us
- Multi-stage clean of every surface
- Precise, bubble-free installation
05Inspection and handover
Before we leave, every surface is checked under strong light for clarity and edge finish. We walk you through the result, explain how to care for it, and issue your 10-year written warranty. Your technician will tell you when the surface is ready for normal use.
You
- Walk through the finished surfaces
- Keep your warranty and care guide
Us
- Multi-point inspection under light
- Written 10-year warranty
Before we arrive
- Clear every surface we are filming: benchtops, vanities, tables and bar tops.
- Tell us about any chips, cracks or etches you already know of.
- If restoration is needed, book it before your install date.
After we leave
- Clean with any non-abrasive household cleaner.
- Use a chopping board for knives.
- Use a trivet for pots straight off the stove.
- Keep pets off the new film for 24 hours.
Commercial projects
Restaurants, bars, wineries, hotels, offices and retail fit-outs are installed after hours with no downtime. See our Hunter Valley winery project.
Process questions
Frequently asked
Start with a quote request.
Request a free quote online or by email. We will call to arrange an on-site visit or a quote over the phone.